Return and Exchange Policies

Return / Exchange Policy:

What is the return & exchange policy?
Items can be returned or exchanged within 30 days of the purchase date as long as they are in their original condition with tags attached.

How do I process returns or exchanges?
Please visit our return portal here. If you need further assistance, please contact us at support@rookline.com.

How long will it take for my return to be processed?
Once items are received at the warehouse, they will be processed within 48 hours. Refunds will be issued in 7-10 business days.

What if my items are received damaged or defective?
Please email us immediately at support@rookline.com and we will get things resolved.